If you wish to return or exchange an UNUSED product that is 100% in original condition and purchased within 30 days, please call our Customer Service Team at (888) 239-8017 or email firstname.lastname@example.org to inquire about our Return and Exchanges guide. If your order was received with any damages or errors, please contact Honest Wash Customer Service within 7 days to be eligible for an order correction.
Refunds will be issued to your original payment method and make take up to 10 business days to reach your account depending on your financial institution. Shipping charges are non-refundable. If your item qualified for free shipping, actual shipping charges will be deducted from the refund amount.
Once Gift Certificates have been purchased, it is not possible to deactivate the Gift Code; therefore Gift Certificate sales are final and can not be refunded.